Mr. Nguyen Manh Hung, Chairman of the Vietnam Consumer Protection Association, gave the opening speech.
The program includes the following content: conference program “Business for consumers”; stalls featuring consumer goods and services; promotional communications; Sac Viet art performance; Parade around the Hoan Kiem Lake Pedestrian Street.
In addition to representatives from authorities, ministries, industries and the city. In Hanoi, the program also involves companies, industry associations and more than 700 people from the Thang Long Consumer Club, the Women’s Consumer Club and student volunteers.
In the opening speech, Mr. Nguyen Manh Hung, Chairman of the Vietnam Consumer Protection Association said, “Consumers are playing an increasingly important role in economic and social life. However, this is an object that is considered a weak party and therefore needs to be protected. Then there’s the protection of real companies.”
To this end, the secretariat issued directive no. 30 – CT/TW of January 22, 2019. In addition, a system of legal documents such as the Consumer Rights Protection Act (amended) will be developed and submitted to the National Assembly for approval at the next session in May.
According to Mr. Hung, the Vietnamese need to convince the Vietnamese of the quality, design and stages of product marketing in order for them to prioritize using Vietnamese goods. This is key to bringing the Sustainable Development Campaign as expected.
A large number of people are interested and learning about the products participating in the Consumer Rights Day program.
The theme of Vietnam Consumer Rights Day 2023 was chosen by the Ministry of Industry and Commerce as “Transparent Information – Safe Consumption”.
Ms. Nguyen Quynh Anh, deputy director of the Department of Competition and Consumer Protection, said the selection of this topic aims to affirm the role, position and importance of consumer protection, which emphasizes information security and transparency in the purchase and use of goods lies in services, especially when the industrial revolution 4.0 and the digital transformation take place.
The heads of the Competition and Consumer Protection Department assessed that the Vietnamese Consumer Protection Association operates nationwide and has made many positive contributions to protecting consumer interests.
Some typical activities she lists are: collecting and contributing ideas to the development of legal documents, independent study of goods and services circulating in the market. “Since 2011, the association has organized thousands of meetings to disseminate consumer protection knowledge and legislation, and to advise consumers on how to receive and resolve complaints,” she said.
During the ceremony on the morning of March 12, certificates were awarded to 16 companies taking part in the “Economy for Consumers” 2023 program launched by the Consumer Protection Association.
Companies participating in the program receive certificates.
As one of the consumers attending the ceremony, Ms. Thai Hong Hao, a member of Thang Long Consumer Club, feels safe when her and her family’s rights and health are assured when using the goods. Business for Consumers” program.
“The company’s provision of accurate and complete information about goods and services, as well as its obligation to compensate for damages when goods and services are not delivered as advertised, helps build a customer-centric business culture. Consumers and the community more active, civilized and effective.” ” she shared.
Mr. Luong Van Hai, a resident of Hoan Kiem District, said he knew how to verify products and goods through the propaganda channels of the Vietnam Association for the Protection of Consumer Rights, which helps reduce the purchase of counterfeit goods, imitations ; at the same time, do not buy goods from sources floating on the market.
Since 2016, the Department of Industry and Trade has chosen a specific theme for Consumer Rights Day to allow authorities and organizations to carry out meaningful activities. These activities take place uniformly across the country every year in March.
In the context of more and more fraudulent acts hurting the interests of consumers in online transactions, consumer protection activities are also a call for authorities, organizations, especially the business community, to unite in providing accurate, complete and timely information to consumers and their right to information fully exercise and ensure correct and safe decisions.